Privacy Policy

Last updated: January 2025

Data Controller

A-Line Services, based in Belgium, is the data controller for the personal data processed through cloud.a-line.be.

Contact: privacy@a-line.be

Data We Collect

Waitlist Submissions

When you join our waitlist, we collect your email address. This is used to notify you when access becomes available, send important product updates, and manage your waitlist position.

Referral Program Data

When you participate in our referral program, we collect and store:

  • Your unique referral code and referral link
  • Referral relationships (who referred whom)
  • Referral status (pending, verified)
  • Points earned and tier progression
  • Timestamp of referral activities

This data is used to track your referral progress, calculate your waitlist position, determine reward eligibility, and detect fraudulent activity. Referral relationships are stored to ensure proper attribution of rewards and to prevent abuse of the referral system.

Analytics

We use self-hosted, privacy-friendly analytics to understand how visitors use our website. Our analytics solution:

  • Does not use cookies
  • Does not collect personally identifiable information
  • Does not track users across websites
  • Is hosted on our own infrastructure within the EU
  • Is GDPR compliant without requiring consent

We only collect anonymous, aggregated data such as page views, referrer sources, and general device information. This data cannot be used to identify individual users.

Error Monitoring (Sentry)

We use Sentry to monitor application errors. This collects technical data such as browser type, error messages, and stack traces. No personal data is intentionally collected through error monitoring.

How We Use Your Data

  • Email addresses: To communicate about waitlist status and product updates
  • Referral data: To track referral progress, calculate waitlist positions, attribute rewards, and prevent fraud
  • Analytics data: To improve our website and understand usage patterns
  • Error data: To identify and fix technical issues

Data Storage and Security

All data is stored on servers located within the European Union. We implement appropriate technical and organisational measures to protect your data.

Data Sharing

We do not sell, trade, or otherwise transfer your personal data to third parties. We do not share analytics data with anyone. Email notifications are sent via our own mail server, and error monitoring data is processed by Sentry for the sole purpose of improving our service.

Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@a-line.be.

Cookies

This website does not use cookies. Our analytics solution operates without cookies, and we do not use any tracking or advertising cookies.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

For any questions about this privacy policy or our data practices, please contact us at privacy@a-line.be.